Shipping Policy
Last updated November 4, 2023.
Your order will be shipped within 3 business days of order from Toronto, Ontario, Canada.
We ship only to Canada and the contiguous United States.
Free shipping for Canadian orders over $80 CAD applies only to the Provinces of British Columbia, Alberta, Manitoba, Saskatchewan, Ontario, Quebec, Newfoundland, New Brunswick, Nova Scotia and Prince Edward Island (excluding Nunavut, Northern Territories and Yukon). Free shipping for US orders applies only to the contiguous US.
The $60 USD free shipping threshold for US orders is based on Shopify's current conversion rate from $80 CAD and may not be accurate. If your cart is at or slightly above $60 USD and the Free Shipping option is not appearing at checkout, please try adding another item to your cart to see if that makes the option appear before lodging a complaint.
If your cart includes free shipping items and non-free shipping items, shipping costs will be applied to only the non-free shipping items.
Please ensure the “Free Shipping” option is selected if applicable to Canadian orders above $80 CAD or to US orders above $60 USD. Free Shipping is based on Standard Shipping in Canada and the US.
For urgent shipments, we may provide expedited shipment options as a choice for customers when available. We do not add any handling fees. Please note free shipping does not apply if expedited shipment options are selected at checkout, and we will not be able to provide a refund. Please ensure the "Free Shipping" option is selected if entitled.
Holiday shipping
If you want to get your order by December 24*, please place your order by:
- Within Ontario: December 18
- Outside Ontario: December 14
- Paid express to urban centres in Canada: December 19
- To the US: December 12
*Subject to shipping carriers